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Our selection of the best articles on new trends in digital business and their impact on business growth. Learn how to optimize customer service to scale your business!

5 great recent advances in robotics

5 great recent advances in robotics

“It’s great to work with computers. They don’t argue, they remember everything and they don’t drink your beer”, said Paul Leary. Today, advances in robotics happen one after the other leaving us with eyes wide open and improving fields as diverse as medicine,...

Algorithm and personalization in the content industry

Algorithm and personalization in the content industry

What role do algorithms play in your daily life? Certainly, they have more importance than you think. When you do a Google search for an academic paper, you receive an advertisement for a discounted sports shoes in your mail, when you ask a virtual assistant where to...

5 books that predicted 21st century technologies that we use today

5 books that predicted 21st century technologies that we use today

When the smartphone still did not exist, the human being didn’t even dream of stepping on the Moon and the Internet was something of a distant future, visionary artists, geniuses and writers created books that predicted technologies that we use today. From spectacular...

Add a chatbot in your company from the beginning

Add a chatbot in your company from the beginning

Start ups and businesses may result highly benefited from a chatbot. From OhWhatAChat, we want to tell you why and how you can incorporate it to your business model. Did you know that half of clients leave a company website because they have no online support for...

Artificial intelligence arrives to the health industry

Artificial intelligence arrives to the health industry

linics and hospitals began to use chatbots in order to maintain a fluid communication with their patients.  In Spain, the Clínica Humana implemented “Rosa”, a bot which handles the follow-up, monitoring and health control of almost 1,000 patients every day...

Your Chabot’s Patience

Your Chabot’s Patience

Some clients require a very personalized and highly detailed assistance regarding their requirements as well as specific responses to their queries. Chatbots, in contrast with human beings, never lose their temper and are always well-disposed. However, it is necessary...

Artificial Intelligence for SMEs: The Urgent Need to Have a Chatbot

Artificial Intelligence for SMEs: The Urgent Need to Have a Chatbot

Customers’ expectations increase every day; they expect an updated customer service including quick and reliable payment transactions, a fast request processing, an easy shopping experience, a personal approach and much more. In the democratization of the access to...

Bots: Partners for Internal Communications

Bots: Partners for Internal Communications

Chatbots not only assist clients’ requests but also increase employees’ access, efficiency and satisfaction in their work environment since they are easy to use, to set up and to implement. They are a chance to improve internal communications and company operations....

Banks Also Join Chatbots

Banks Also Join Chatbots

Every day financial services institutions need to be closer to their customers, to offer customized products,  to build confidence and to meet their demands on time. Therefore, they have already added instant messaging applications with artificial intelligence or bots...

Trust Is All Your Chatbot Needs

Trust Is All Your Chatbot Needs

Frequently, human beings fail. However, to trust each other drives us to generate long-term relationships. Something similar happens with chatbots. To generate a bot that has confidence is key to establish a relationship with your client. In this note, we will discuss...

Chatbots or human beings for sales? Choice is not an option.

Chatbots or human beings for sales? Choice is not an option.

If you think that artificial intelligence will replace vendors in the short term, this is not a real fact. It is still necessary that both work at the same time. Let us tell you why in this note. If you sell a simple or cheap product, a client may possibly tolerate a...

Chatbots Reach Fashion Brands

Chatbots Reach Fashion Brands

“Powered by Artificial Intelligence and the big data, the greatest e-commerce platforms can turn an impersonal environment into something highly personal”, as stated by The State of Fashion 2018, in a report carried out by McKinsey, a consulting firm. Chatbots begin...

Tomorrow Customers Will Purchase Directly from Chatbots

Tomorrow Customers Will Purchase Directly from Chatbots

The so-called millennials have 20% less possibilities of contacting via e-mail than baby boomers. In addition, they prefer a more genuine and personal communication as a chatbot. Below we will tell you the reason why. Did you know that a recent eMarketer survey proved...

Myths and Truths About Chatbots

Myths and Truths About Chatbots

As always happens with new and unknown things, there is so much speculation about the applications and results new technologies offer. And Chatbots are not the exception. Here you will know the truth about it. We are being witnesses and participants of a new era. The...

A Chatbot for Each Type of Company

A Chatbot for Each Type of Company

Beyond the size: Big, small, or middle-sized. It does not matter the type of industry, if it is a BtoC or in what markets it operates in. Companies need to reach their clients directly, simply, effectively and fastly. From multinational banks and clothing brands to...

Conversational e-commerce is the future and chatbots are the key

Conversational e-commerce is the future and chatbots are the key

According to Gartner Research predictions, by 2020 it is estimated that chatbots will be involved in 85% of the interactions between customer and company. What is Conversational E-commerce about? Chatbots are the future of conversational marketing. What it is all...

OhWhatAChat Is Your Ally!

OhWhatAChat Is Your Ally!

For your Chatbot to get 100% of efficiency, it is key you plan its functionality. As up to now, the development of Artificial Intelligence has not been able to imitate the full human language, it is necessary that you form an alliance with your chatbot and that your...

Chatbots are here to stay

Chatbots are here to stay

Robots are invading our lives to make them easier. The news is that they have now arrived to the world of the companies to make them grow via artificial intelligence and chatbots. See how below. At the end of October 2015, Google admitted the company was using...

Consumers Prefer to Communicate Via Chatbots

Consumers Prefer to Communicate Via Chatbots

How many times were you unable to service your customer on time? Did you think about the many times you miss a sale chance simply because you were not available to assist him/her? It is about time for you to install your chatbot! It’s true: Our life lies on a mobile...

Summer Season: The Ideal Season to Install your Chatbot

Summer Season: The Ideal Season to Install your Chatbot

During the Summer Season, the demand and activity turn down. Therefore, it is the ideal Season to install a Chatbot, a tool that allows you to be closer to your clients and to increase your sales. Across many industries, the activity tends to decrease during the...

Know How OhWhatAChat Works

Know How OhWhatAChat Works

OhWhatAChat is the first chatbot that can work with your employees to offer the best customer service. In three easy steps, you will enjoy this solution in your company. Having OhWhatAChat in your company is a quick and an affordable way to answer the questions a...

Robots And Humans Together To Increase Your Sales

Robots And Humans Together To Increase Your Sales

You have surely heard about Artificial Intelligence and that it will replace many of human beings tasks in the future. But do not worry! It is not about science fiction but easier than what you think. From OhWhatAChat we would like to demystify this mistrustful look...

¿What is a Chatbot and how does it work?

¿What is a Chatbot and how does it work?

A chatbot is the most affordable, effective and quickest solution to assist a user or a client with your product or service features. Chatbot, as its name indicates, is a mix between a robot and a chat: it can take, at least, 50% of the tasks or answers delivered by a...

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